Privacy Policy

Information you give us

• Instant Quote form (Quote page): where you are travelling from and to, pickup and drop-off addresses, number of passengers, luggage, newborn seats, baby seats and booster seats, pickup date and time, return trip details if you need one, and your full name, mobile number and email address.
• Contact form (Blog page): your name, email address, the subject and your message.
• If you tap our phone number on a mobile device, the website records that a call was started from the site.

What happens to it

• Enquiries from both forms are stored on the website and emailed to us, so we can prepare and follow up your quote or reply to your message.
• Enquiries from both forms, and phone taps, are also passed to the company that manages this website and its marketing, so enquiries can be tracked and followed up. Along with the details you enter, this includes the page you were on and your internet (IP) address.
• We use your details to respond to your enquiry and arrange your transport.

Information collected automatically

The website uses Google Analytics and Microsoft Clarity to understand how visitors use the site. See our Cookie Policy for details.

Contacting us about your information

To ask what information we hold about you, or to have it corrected, contact Shuttle Express on 1300 023 346 or [email protected].

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Keeping this page accurate

We review this page when the way the website collects information changes.